Effective Date: July 11, 2025
RealSense is committed to respecting your privacy and protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or interact with us online. It also outlines your rights under applicable privacy laws, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
1. What Information We Collect
We may collect the following types of information:
- Personal Information: Your name, email address, company name, phone number, and mailing address when you fill out forms, sign up for communications, or contact us.
- Device and Usage Information: Your IP address, browser type, operating system, referring URLs, and the pages you view on our website.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track activity on our site, analyze trends, improve functionality, and gather demographic information.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide support
- Improve and personalize your experience on our website
- Send marketing or promotional communications (only where legally permitted)
- Monitor website performance and enhance functionality
- Comply with legal obligations and enforce our terms and policies
3. Legal Bases for Processing (for EEA, UK, and Similar Jurisdictions)
If you are located in the European Economic Area (EEA), United Kingdom, or other regions with similar laws, we process your personal information under the following legal bases:
- Your consent
- Performance of a contract with you
- Compliance with legal obligations
- Legitimate interests (such as improving our services and preventing fraud)
4. How We Share Your Information
We may share your information with:
- Service providers and business partners who assist in website operations, marketing, analytics, or other business functions
- Regulatory or law enforcement agencies if required by law or to protect our legal rights
- Third parties with your explicit consent
We do not sell your personal information.
5. International Transfers
Your information may be transferred to, stored in, or processed in countries outside of your own, including the United States. When this occurs, we ensure appropriate safeguards are in place to protect your information, in accordance with this Privacy Policy and applicable laws.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Understand how visitors use our website
- Personalize content and user experience
- Deliver targeted advertising
You can manage your cookie preferences through your browser settings.
7. Use of Analytics and Third-Party Tools
We use services such as Google Analytics or Meta Pixel to help us understand website usage and marketing effectiveness. These providers may collect your IP address or set cookies in accordance with their own privacy policies.
8. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access the personal data we hold about you
- Correct or delete your personal information
- Object to or restrict processing of your information
- Request data portability
- Withdraw consent at any time (where processing is based on consent)
- Lodge a complaint with a data protection authority
If you are a California resident, you may also have the right to:
- Know what personal information we collect and how it is used
- Request deletion of your personal information
- Opt out of the sale or sharing of personal information (we do not sell your data)
- Not be discriminated against for exercising your privacy rights
To exercise your rights, please contact us.
9. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws.
10. Security
We implement reasonable physical, administrative, and technical safeguards to protect your personal information from unauthorized access, use, or disclosure.
11. Children’s Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal data from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information.
12. Updates to This Privacy Policy
We reserve to update this Privacy Policy. Updates will be posted on this page with a revised “Effective Date.” We encourage you to review this page periodically to stay informed about our privacy practices.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us.